- LPV Hong Kong’s commitment to you is that your flowers will be guaranteed in freshness.
- All Flowers orders are delivered via LPV Hong Kong temperature-controlled delivery vans.
- To ensure your product with the finest and freshest quality for as long as possible, some items may arrive with protective petals. This is to further protect the flowers in transition but to also allow the flowers to last longer. From our experiences, watching the flowers burst into full bloom in the days following the delivery is part of the magic.
- We make every effort to ensure that the flower bouquet you receive resembles the bouquet ordered as closely as possible.
- We promise delivery of your order in the time slot selected. In very rare cases where the situation is beyond our control and you may not be able to receive the product on time, you will be notified in advance.
- Do not place the flower arrangement under direct sunlight or near any other source of excessive heat.
- Do not place the flower arrangement under a fan.
- If the petals get damaged, remove it from the flowers.
- Change the water when required, because all flowers benefit from a daily mist of water.
- Enjoy your flowers!