Due to seasonal and regional availability, weather conditions and other unpredictable factors beyond our control, not all products shown in the catalog or website are in stock. When this happens, we will substitute flowers of equal value, while keeping to the original design color and style as much as possible.
Each flower is unique and cannot be identical, and our products also. Colors, shapes, and sizes may vary depending on the grower or season. We will do our best to notify you if we need to change the main flower / main plant in the design, but we may go ahead with substitution without notification to prevent delays. For any specific non-replaceable main flowers, please confirm with us before placing your order.
Regarding the product photos, flowers and plants are natural, their colors and shapes may vary from that shown in the catalog or website.
We have made every effort to display as accurately as possible the colors of the products shown on our website. However, as different electronic devices’ monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.
The size and scale of the products in the catalog may differ due to photo-shooting angles. Please check with our staff if any inquiries of product dimensions.